Statements
- Brendan Saunders
- Shonal Singh
- Alana Arnold (Unlicensed)
You can view, print or email an Activity or Outstanding Statements to your customers.
Activity Statement
An Activity Statement provides a detailed history of all transactions within a specific time frame for a customer. It is broader than an Outstanding Statement and includes all debits and credits, whether paid or unpaid.
Key Features:
Comprehensive Transaction List:
Includes all invoices, payments, adjustments, and credits.
Displays transaction dates, descriptions, and balances.
Purpose:
Gives a complete view of a customer’s account activity over a period (e.g., a month or quarter).
Helps customers and businesses reconcile accounts.
Use Cases:
Used by customers to cross-check their payments and outstanding amounts.
Helpful for resolving disputes or clarifying account discrepancies.
Outstanding Statement
An Outstanding Statement provides a snapshot of all unpaid or partially paid invoices for a specific customer. It focuses on overdue amounts and helps businesses track what is owed by their customers.
Key Features:
Summary of Unpaid Invoices:
Lists all outstanding invoices, including invoice numbers, due dates, and amounts owed.
Provides a breakdown of aging (previous 3 months and older).
Provides a running balance.
Purpose:
Acts as a reminder for customers to settle their outstanding balances.
Helps businesses manage accounts receivable and monitor overdue payments.
Use Cases:
Sent to customers as a request for payment.
Used internally for credit control or to prioritize follow-ups with customers.
Users can see a breakdown of all the invoices outstanding for a customer here by checking the Show Invoices check box.
Users can also filter by the customer name or customer code.
Example Document Template of a Statement
Table of mergefields you can include in statements
How to create document templates
How to View/Print/Email Activity Statements
How to View/Print/Email Outstanding Statements