Customers

Click here to watch the CRM demonstration video

On this page:

Adding a Customer

Select

  • Contacts

  • Customers

  • + Add Customers

  • Fill in Billing Details and Save

Adding 1 or More Install /Delivery Address’

•Select + Add Contact 

•If it is the same as the Billing Address then select Use Billing Address top right of the map or if they are different then fill in the details and Save at the bottom

You can add as many Install / Delivery Addresses as you wish here and it is great for Real estates or Building Companies.

  • If you have multiple Install / Delivery Address’ and you want to do a Quote or Order for one of them

  • Double click on the Install / Delivery Contact 

  • Use the Drop Down on the Save button and either start a new Lead or a new Quote

You can select the Install/dispatch address when you are finalizing your order

Default Delivery Address

You are able to sequence your dispatch addresses,When editing the dispatch address under the customer card you will find sequence number as per below.

We recommend that the default address be sequenced with -1 and then the addresses after that be 1,2,3,4 etc.

Customer Card Account Summary

Field

Description

Order Status

Field

Description

Order Status

Balance

Minus any deposits that are in trust, plus any outstanding invoice amounts

Invoiced

In Progress

Outstanding amount of orders that are in progress

WIP

Credit Limit

Customers Limit for credit





Other items on the Customers Card

  • You can Edit the Billing Details via Edit Details in the Customers Card Box

  • View the history of this customer via View History

  • You can see the Details Tree via + Show Tree

  • You can download all of the addresses to your email contacts via the V card symbols

  • Add customer warning message with editable warning colours (See below example)



Setting Credit Limits

Days Credit