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Customer Quotes can be configured to expire within a range of 0 to 90 days.
(NOTE: This does not apply to BUZ 2 BUZ orders)

Benefits of Expiring Quotes

  • Encourages Timely Decision-Making
    An expiration date creates urgency, prompting customers to act quickly and reducing delays in the sales process.

  • Protects Against Price Changes
    Prevents businesses from being locked into outdated pricing, especially in fluctuating markets.

  • Reduces Risk of Miscommunication
    Ensures that only current and accurate information is used, minimizing disputes over pricing or terms.

  • Avoids Future Price Increases
    Motivates customers to secure favorable pricing before the quote expires, mitigating potential cost increases.

  • Encourages Prioritization
    Helps customers prioritize the quoted offer, streamlining their decision-making process.

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How to Set Up Quote Expiry

  1. Navigate to Settings > Organization Settings.

  2. Scroll down to the section labelled “Quote Valid for (Days)”.

  3. Enter the desired validity period in days (from 0 to 90).

  4. Click Save to apply the settings.

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Quote Validity Details:

  • 0 Days:

    • Quotes will never expire.

    • Customer users can accept all quotes regardless of their creation date.

  • 1 to 90 Days:

    • Quotes will remain valid for the specified time-frame.

    • If a quote falls outside the valid period, customers will be notified to:

      • Modify or re-process the quote, or

      • Cancel and create a new quote.

By configuring quote expiry settings, you can maintain accurate pricing, encourage faster customer decisions, and streamline your sales process.

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