When setting up Dispatch Types for the different dispatch methods offered a Function Code must be set so that BUZ knows how to process the status.
Ensure when creating new Dispatch types you configure an Inventory Item dispatch type for the order to process through BUZ correctly, help can be found here.
Go to Settings → Workflow Timing & Tracking Settings → Dispatch Types
Field | Description |
|---|---|
| Description | Full text description of status, max. 30 characters. |
| Code | Abbreviation for status, max. 10 characters. |
| Function | See separate table below of associated actions. |
| Sequence Number | The order the statuses list in the dropdown. |
| Dispatch Lead Days | Allows for extra lead days. i.e. Install may need a couple of extra lead days over Delivery. |
Functions
Function | Description |
|---|---|
| Installation | To be installed by a company installer. Standard install times to be applied. |
| Check Measure | To be Check Measured. Standard install times to be applied and will be forced onto the day that is calculated using the Check Measure Lead Time. |
| Extra Installer | Additional installer associated with an Installation. Standard install times to be applied. |
| Service | Only time allowed for this is the Installer Travel Time. |
| Delivery | Will only be allocated to an installer ticked for Is Delivery Installer. Only time allowed for this is the Installer Travel Time. |
| Pickup | Will only be allocated to an installer ticked for Is Pickup Installer. Only time allowed for this is the Installer Travel Time. |
| Pre-Book | Appointment prior to order. Standard install times to be applied calculated using the Check Measure Lead Time. |
