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Adding a Contact

Select

 

•Contacts
•Suppliers
•+ Add Supplier
•Fill in Billing Details and Save

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Adding 1 or More Install /Delivery Address’

•Select + Add Contact 
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•If it is the same as the Billing Address then select Use Billing Address top right of the map or if they are different then fill in the details and Save at the bottom
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You can add as any Install / Delivery Addresses as you wish here and it is great for Real estates or Large Building Companies.

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Other items on the Customers Card

•You can Edit the Billing Details via Edit Details in the Suppliers Card Box
•View the history of this customer via View History
•You can see the Details Tree via + Show Tree

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You can view, print or email an Activity or Outstanding Statements to your customers.

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Activity Statement

An Activity Statement provides a detailed history of all transactions within a specific time frame for a customer. It is broader than an Outstanding Statement and includes all debits and credits, whether paid or unpaid.

Key Features:

  1. Comprehensive Transaction List:

    • Includes all invoices, payments, adjustments, and credits.

    • Displays transaction dates, descriptions, and balances.

  2. Purpose:

    • Gives a complete view of a customer’s account activity over a period (e.g., a month or quarter).

    • Helps customers and businesses reconcile accounts.

  3. Use Cases:

    • Used by customers to cross-check their payments and outstanding amounts.

    • Helpful for resolving disputes or clarifying account discrepancies.

Outstanding Statement

An Outstanding Statement provides a snapshot of all unpaid or partially paid invoices for a specific customer. It focuses on overdue amounts and helps businesses track what is owed by their customers.

Key Features:

  1. Summary of Unpaid Invoices:

    • Lists all outstanding invoices, including invoice numbers, due dates, and amounts owed.

    • Provides a breakdown of aging (previous 3 months and older).

    • Provides a running balance.

  2. Purpose:

    • Acts as a reminder for customers to settle their outstanding balances.

    • Helps businesses manage accounts receivable and monitor overdue payments.

  3. Use Cases:

    • Sent to customers as a request for payment.

    • Used internally for credit control or to prioritize follow-ups with customers.

Users can see a breakdown of all the invoices outstanding for a customer here by checking the Show Invoices check box.
Users can also filter by the customer name or customer code.

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Example Document Template of a Statement

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Table of mergefields you can include in statements
How to create document templates

How to View/Print/Email Activity Statements

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How to View/Print/Email Outstanding Statements

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