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Introduction to Automated Customer Discounts

Welcome to the Customer Discounts

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Guide!

This guide will help you

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set up and manage discounts for your materials, components, or services, enabling you to provide targeted discounts efficiently and effectively.

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What Are Customer Discounts?

Customer discounts allow you to

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automate the application of discounts on specific inventory items. This

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feature gives you

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What You Will Achieve

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the flexibility to:

  • Apply unique discounts to individual items.

  • Use consistent discounts across multiple items or services.

  • Streamline promotional and pricing strategies.


What Will You Achieve?

By completing this guide, you will be able to:

  1. Plan and

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  1. organize your discount strategy.

  2. Create and manage discount groups.

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  1. Assign discounts to customer contact cards and inventory items.

  2. Ensure

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  1. discounts are applied correctly and effectively.


Why Use Customer Discounts?

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Automated discounts can benefit your business in various scenarios, such as:

  • Promoting specific products or services.

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  • Rewarding loyal customers with special offers.

  • Running seasonal or promotional campaigns.

Process Overview

The process of setting up customer discounts involves several steps. Each step is designed to ensure that your discounts are applied accurately and efficiently. Here’s a brief overview of the steps you will follow:


Step-by-Step Instructions

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Step 1: Import or Add Inventory Items

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  • Start by ensuring your inventory is uploaded into BUZ Software. If you already have inventory data, use the Excel upload feature. Learn more here.

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Step 2: Upload Customer Contact Cards

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  • Add your customer details using the Import/Export function. Accurate customer data ensures smooth discount allocation. Learn more here.

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Step 3: Create Customer Groups (Optional)

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  • Organize customers into groups for easier

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Step 4: Plan and Create Sales Discount Groups

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  • Determine your sales discount strategy and create groups accordingly. Learn more here.

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Step 5: Allocate Sales Discount Groups to Customer Contact Cards

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Step 6: Allocate Sales Discount Groups to Customer Groups (Optional)

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  • Assign discounts

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Step 7: Plan and Create Inventory Discount Groups

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Step 8: Allocate Inventory Discount Groups to Inventory Items

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  • Assign

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  • specific inventory items to their respective discount groups. Learn more here.

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Step 9: Allocate Percentages in the Discount Matrix Table

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  • Finalize the discount percentages for

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Detailed Instructions

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Common Issues and Support

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If you encounter any issues

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during the process:

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  • Include the Excel templates you

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  • uploaded and a test order number

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Next Steps

The following pages will help you set up your discounts. You may have already completed some of these steps, so feel free to skip ahead as needed.

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Step 1: Import or Add Inventory Items

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Step 2: Upload Customer Contact Cards

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Step 3: Create Customer Groups (Optional)

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Step 4: Plan and Create Sales Discount Groups

Step 5: Allocate Sales Discount Groups to Customer Contact Cards

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Step 6: Allocate Sales Discount Groups to Customer Groups (Optional)

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Step 7: Plan and Create Inventory Discount Groups

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Step 8: Allocate Inventory Discount Groups to Inventory Items

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Step 9: Allocate Percentages in the Discount Matrix Table

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  • to help us assist you efficiently.