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And because you are using the BCC field the customer wont see this address in the email.
Just a suggestion.
Multiple Email Addresses
You are not limited to just one email address in any of the areas.
If you use a semicolon ; you can have multiple email addresses saved
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Email templates are not only for Customers
Not all emails need to go to the customer, you can set the default email address to be someone else like a supplier or someone internal, maybe the production manager or purchasing area.
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House keeping
Finally it's a small thing but one that could make life a little easier
You can sort the emails and document templates into an order using the sequence number the lower the number, the higher it sits in the list.
Having the templates in an order can make it easier to find them.
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