Email providers have measures in place to reduce spam and scam emails being sent to their users, this can be  a problem for legitimate companies who are trying to send Quotes, Invoices and any other emails to their clients. To prevent your emails going to a Junk inbox BUZ has created a tool to verify your domain (yourcompany.com.au) with our email server.

There is 2 options available.

Step-by-step guide - Option 1 - Validating a Single email address

1. Settings → Organization Details

2. The email address you signed up with will be auto populated in the “Email Accounts” Field, you can change this if required. Once you are happy with the email address, click on the “Send Verification Email” Button

The status will change

Step-by-step guide - Option 2 - Linking Domains

If you have access to an IT person who has experience with DNS or you have experience with DNS, this option provides a better solution and will show all emails from the intended user rather than a group email.

To register your email domain with BUZ you will need to do the following:

1. Open Settings in BUZ

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2. Click  Settings → Organization Details

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32. Scroll down to Email Configuration -> Configuration → Email from domain

43. Enter your email domain name (e.g. Yourcompany.com.au)

54. Click out of the text box

65. A set of information will be generated that will need to be placed into the DNS server that your company uses. It will look like this: “DNS Record: Name = _amazonses.buzsoftware.com.au, Type = TXT, Value = dLYmFGtu9PRADD/3YYVzmUIjqFw=”

76. The person that manages your IT infrastructure will know how to add this to your companies DNS.

87. Once this occurs, our server will be able to verify the entry and “Validation Status” should change from pending to success (this can take up to 15 minutes)

As all domains differ we cannot provide a step by step process for creating a rule. If you get stuck we may be able to help, send an email to support@buzsoftware.com.au

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