Email providers have measures in place to reduce spam and scam emails being sent to their users, ; this can be be a problem for legitimate companies who are trying to send Quotes, Invoices and any other emails to their clients. To prevent your emails from going to a Junk inbox, BUZ has created a tool to verify your domain Domain (yourcompany.com.au) with our email server.
Validating a
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single email address
1. Settings → Organization Details
2. The email address you signed up with will be auto populated -populate in the “Email Accounts” Field, ; you can change this if required. Once you are happy with the email address, click on the “Send Verification Email” Button
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The status will change.
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Linking Domains
This step requires more work but is well worth the effort.
If you have access to an IT person who has experience with DNS or you have experience with DNS, this option provides a better solution
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. It will show all emails from the intended user rather than a group email.
To register your email domain with BUZ, you will need to do the following:
Go to Settings → Organization Details
Scroll down to Email Configuration → Email from domain
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Enter your email domain name (e.g. Yourcompany.com.au)
Click out of the text box
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It will look like this: “DNS Record: Name = _amazonses.buzsoftware.com.au, Type = TXT, Value = dLYmFGtu9PRADD/3YYVzmUIjqFw=”
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Next, you will need to add a CNAME Record to the Domain, this process which will differ depending on your domain, ; I would suggest reading their documentation or doing a simple google Google search for “adding a CNAME Record”.
Once this occurs, our server will be able to verify the entry and “Validation Status” should change from pending to success (this can take up to 15 minutes)
DKIM Records
Login to the BUZ Helpdesk, and once the CNAME record has been validated, we will provide you 3 DKIM Records to add to the domain.
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More information can be found here: https://docs.aws.amazon.com/ses/latest/dg/send-email-authentication-spf.html
As all domains differ, we cannot provide a step-by-step process for creating a rule. You may need to do a google Google search or contact your domain provider for assistance.