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Cookies, cache (click here for the easiest way to clear them)
too Too many tabs open,
Browser update has caused issues.
Too many duplicate saved passwords or autofill data
My computer? - Too many programs open.
The Router, and /or Modem?
Cookies, cache, .
Modem/router too hot, .
Router or Modem needs an update, .
Router or Modem has not been reset for several months.
The Internet provider?
Busy period, .
provider Provider has an outage, .
bad Bad weather (seriously this can be a factor).
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One of the server’s may have crashed, .
an An update hasn’t worked properly or .
one One of the services that we use has made a change.
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Am I having a bad day? (we all have them) -
Incorrect password, .
Incorrect email address, (especially if you log in to other BUZ organizations).
might Might have the TAB CAPS (capitals) key selected.
What can I do about it?
Go back and try again , - see if you get the error again
See if anyone else in the office is getting the error
Clear cookies and cache
Try a different Internet Browser, Chrome, Firefox, Brave, and if you really have to Microsoft Edge😣
try using a “guest account” or an “incognito window”
Try accessing BUZ on your mobile device (make sure it is not connected to the Wifi)
Reset everything,
Start with closing all the browsers
Restart the computer (unlikely to change anything but might fix something)
Restart the Wifi (Router and Modem)
Click the “Forgotten password” link
If none of these fix the issue, then report it to BUZ
Steps from here
Simply
go Go back ,to BUZ
take Take a screenshot ,log of the whole page
Log in to BUZ Help desk
Raise a request
Report a Bug
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