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My computer? - Too many programs open.

The Router, and /or Modem?

  • Cookies, cache, .

  • Modem/router too hot, .

  • Router or Modem needs an update, .

  • Router or Modem has not been reset for several months.

The Internet provider?

  • Busy period, .

  • provider Provider has an outage, .

  • bad Bad weather (seriously this can be a factor).

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  • One of the server’s may have crashed, .

  • an An update hasn’t worked properly or .

  • one One of the services that we use has made a change.

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Am I having a bad day? (we all have them) -

  • Incorrect password, .

  • Incorrect email address, (especially if you log in to other BUZ organizations).

  • might Might have the TAB CAPS (capitals) key selected.

What can I do about it?

  • Go back and try again , - see if you get the error again

  • See if anyone else in the office is getting the error

  • Clear cookies and cache

  • Try a different Internet Browser, Chrome, Firefox, Brave, and if you really have to Microsoft Edge😣

  • Try accessing BUZ on your mobile device (make sure it is not connected to the Wifi)

  • Reset everything,

    • Start with closing all the browsers

    • Restart the computer (unlikely to change anything but might fix something)

    • Restart the Wifi (Router and Modem)

    • Click the “Forgotten password” link

If none of these fix the issue, then report it to BUZ

Steps from here

Simply

  • go Go back ,to BUZ

  • take Take a screenshot ,log of the whole page

  • Log in to BUZ Help desk

  • Raise a request

    • Report a Bug

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