Technology can be finicky at times, there is so many factors at play.
If you are experiencing issues with BUZ here are a few things that could be affecting your experience.
Cookies, cache
...
too many tabs open,
...
Browser update has caused issues.
My computer? - Too many programs open.
The Router, and /or Modem?
Cookies, cache,
too hot,
Router or Modem needs an update,
Router or Modem has not been reset for several months.
The Internet provider?
Busy period,
provider has an outage,
bad weather (
...
seriously this can be a factor).
Is BUZ down?
One of the server’s may have crashed,
an update hasn’t worked properly or
one of the services that we use has made a change.
Is Xero, eWay, Paypal Google maps, down? BUZ integrates with these and if they are down we cant talk to them.
Am I having a bad day? (we all have them) - incorrect
Incorrect password,
...
Incorrect email address, (especially if you log in to other BUZ organizations)
might have the TAB (capitals) key selected.
What can I do about it?
Go back and try again, - see if you get the error again
See if anyone else in the office is getting the error
Clear cookies and cache
Try a different Internet Browser, Chrome, Firefox, Brave, and if you really have to Microsoft Edge😣
try using a “guest account” or an “incognito window”
Try accessing BUZ on your mobile device (make sure it is not connected to the Wifi)
Reset everything,
Start with closing all the browsers
Restart the computer (unlikely to change anything but might fix something)
Restart the Wifi (Router and Modem)
Click the “Forgotten password” link
...