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In the event that a payment has been made by mistake, or the incorect amount was entered you are able to remove the payment.

Note that you will need to manually remove the payment from any accounting system that you may use with BUZ.

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To remove a payment:

  1. Open the payment receipt:

    1. Via order summary by clicking on the payment reference number.

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      OR

    2. By searching for the payment reference number via Sales > Banking > Receipt No. search box.

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  2. Click Options to open the drop-down menu.

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  3. Click Remove & Redo.

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  4. Click Remove on the pop-up modal to remove the payment.

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Once the payment is removed successfully, a message will show Receipt xxxx removed

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