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  1. Using the Customer Activity Screen:

    • Navigate to Contacts > Customers.

    • Search for the customer by entering their details.

    • Click on the customer’s name to open their contact card.

    • Click on View Activity.

    • Ensure Show Leads is selected and click Show to display the leads.

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Note

BUZ calendars only display appointments up to three weeks in the past. If you need to see older leads, you can run a report. The Leads Analysis (Detailed) report is the best option, as it allows you to:

  • Group lead appointments by date

  • See their status (Won, Cancelled, Not Measured, etc.)

  • Group leads by Sales Rep