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The most recent history entry always shows in the area just above the buttons.

Can an Invoice be Un-invoiced?

No!

When an order is Invoice many tasks happen in the back end and undoing them can be different depending on what else has happened.

This is particularly complicated when connected to Account software as in most cases we cannot undo what has happened in the external system.

The correct way to deal with this is to credit the invoice and re-enter the order.

Edit or Remove a Receipt from an Order

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Edit - This opens the Receive Money page with the details of the receipt and the order for editing.

Credit notes

Credit notes are created once the order has been completed/invoiced, On completion you have the option to apply credit

Options-> Apply Credit

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The credit note is then created, You can amend the credit amount if needed 

 The credit note will be allocated to the original order once accepted.

Once the credit note has been accepted the statement will show the original order value minus the credit note amount

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