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Customer Groups as the name implies is to group customers for marketing and account management purposes.
Customer Groups have parameters that apply only to that group such as:
- Deposit percentage required to process order.
- Commission proportion applicable based on normal/ standard percentage. For example a rep may only get half commission when dealing commercial account customers while ad-hoc retail customer attract full commission.
- Not all Inventory Groups may be on offer to the Group.
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- (A Standard Users has the ability to see all Inventory Groups and to choose from them for all customers but if you are a Customer User of a Group then you only see the products that are selected for this group)
