...
Emailes can be setup to send on status change see here for setup → Email Templates
Lead Status
Lead status description | Function | Meaning | |
---|---|---|---|
1 | New Lead | Not Measured | New lead, not yet seen by rep |
2 | Won | Won | Lead has converted to a sale |
3 | Lost | lost | Lead was not converted to sale |
4 | Cancelled | Cancelled | Cancelled appointment |
5 | Follow up | Follow up | Follow up appointment booked from quote |
Order Status
Order status description | Function | Meaning | |
---|---|---|---|
1 | Quote | Quote | Quote (not yet accepted) |
2 | Needs Minimum Deposit Approval | Deposit approval needed | Deposit added and Requires min deposit apporval |
3 | Discount Approval Needed | Discount approval needed | Discount exceeded max disocunt and requires dsicount approval |
4 | Declined (Lost) | Lost | quote - declined never accepted |
5 | Accepted (Needs Processing) | Needs Processing | manual process is required for a quote or rework that has been accepted |
6 | Needs Remote Finalizing | Needs Remote order Finalize | Accepted Buz 2 Buz needs finalizing from supplier |
7 | Pending (Waiting for) Check Measure | Waiting for check measure | Accepted waiting for check measure |
8 | Work in Progress | Work in progress | Accepted didn’t require approval or has been approved and either has no check measure or check measure has been completed) |
9 | Installed (To Be Invoiced) | To be invoiced | Installed not yet invoiced |
10 | Cancelled | Cancelled | Accepted then order Cancelled |
11 | Invoiced (Complete) | Complete | Invoiced/completed |
12 | Credit Note | Credit Note | Credit note not an order applicable to invoiced orders |
13 | Credit Approval Needed | Customer Credit Approval Needed | Credit Approval Needed exceeded max credit limit |