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Dispatch Dashboard
Description | |
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| Check Measure | All jobs that have a Dispatch type of "Check measure" (Excluding completed check measures) |
| Pending | Jobs pending with a status/function of "Unstarted" scheduled in the past (Past 12 months) |
| Work in Progress | Jobs in progress with "Commenced" status/function |
| Scheduled | Jobs scheduled for the future |
Dispatch Scheduling
Dispatch Scheduling is used for several functions.
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For more documentation on reworks see Reworks & Rebooks
To setup, your Rework statuses see documentation on Dispatch statuses → Dispatch Status
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For reports on reworks view the Sales analysis report below is the criteria you would select;
| Order types | Re-work/Re-Make |
| Use which date ) | Quote date is the date the original order was created unless the original order is more than 30 days old this would then be the date the rework was created Accepted date is the date the rework was created from pay in |
Documents
Email sent from Dispatch shouldn't be sent to customers as the email templates wont won't fill in the place holder information.
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The sequence of these depends on the "time to install" and the preferred time entered"preferred time". By entering in the preferred time as (10:00) and the time to install is (for example 30 minutes) then the time that is allocated in the calendar will be 10:00 > 10:30
You can edit you install details from this screen by clicking on the link "Edit appointment" which takes you to the dispatch screen for this order.
NB: The colours on the appointments will appear as the colours setup for your dispatch statuses.
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