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To setup your Rework statuses see documentation on Dispatch statuses → Dispatch Status
For reports on reworks view the Sales analysis report below is the criteria you would select;
| Order types | Re-work/Re-Make |
| Use which date ) | Quote date is the date the original order was created unless the original order is more than 30 days old this would then be the date the rework was created Accepted date is the date the rework was created from pay in |
Documents
Email sent from Dispatch shouldn't be sent to customers as the email templates wont fill in the place holder information.
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