Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

BUZ has the ability to have multiple templates here are a few ideas for some of the template BUZ has the ability to have multiple templates here are a few ideas for some of the template you can have.

Email templates can save you time and reduce mistakes.

...

Email Subject

BUZ Blinds - [First Name] your Order [Reference Number] is ready to be installed] your Order [Reference Number] is ready to be installed

Email to:

If you leave this Blank it will default to the Customer card

[Contact Email Address], [Billing Email Address] BCC: [Sales Rep Email]

Email from:

[Sales Rep Email]; Sales@buz.com; admin@buz.com; donotreply@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

Examples for some of the templates

  • Thank you for choosing BUZ Blinds, we look forward to assisting with the addition of blinds to your place.

  • [Sales Rep Name] from our [Branch Name] will be attending appointment has been scheduled for [Lead Date].

  • This is a courtesy email that we have scheduled an appointment at [Dispatch Address] on [Lead Date].

  • Thank you for placing your Order: [Reference Description]

  • Order [Reference Description] which has been processed and an estimated completion/delivery date has been scheduled for: [Installation Date]

  • Thank you for your Order [Reference Description] which has been processed and an estimated completion/delivery date has been scheduled for: [Installation Date] 

  • Just a quick reminder that we will be coming over tomorrow at  [Installation Date] to install reference number [Reference Number].

  • [First Name], please be advised that your order [Reference Description] - [Reference Number] has been completed.

  • This order is now ready to be picked up, alternatively if you have selected a Delivery Option please await your next scheduled delivery.

  • Please see your invoice attached to this email.

Confirm/reschedule

Please confirm that this appointment is suitable for you or if you need to reschedule your booking reply to support@buzsoftware.com.au

You can also call 02 8317 3548 if that is more convenient for you.

Please give at least 2 Days notice for changes or cancellations.

Things to make us aware of

We will take every precaution to prevent any injury to loved ones while we are installing products in your home but if you could assist by locking up any pets and make sure that children don't walk in to any of our construction areas then we should remain accident free.

If possible leave a space for our van to park in the driveway or front of house

Please make sure that the work area is free from furniture and plants so that we don't cause any unnecessary damage.

Next steps

  • The next step will be arranging a check measure with you before confirming your order.

  • Payment of Deposit or Balance

  • Confirming a Date for Check Measure or Installation

  • [Outstanding Amount]

  • [Total Amount]

Installer time

  • Our Installers plan on being there between 08:00 - 12:00pm

  • We have allocated [Installation Time]

We pride ourselves on service so they may use more than the estimated time to complete a task.

We thank you for your patience and cooperation.

Balance

[Outstanding Amount]

[Total Amount]

Payment method types

Our payment methods are

Instore: by visiting our Showroom

Online

  • Paypal

  • eWay

  • Direct deposit - BSB: 062-678, Ac: 1034 7172, Ref: [Reference Number]

  • Phone: by Visa or Mastercard - please call our Customer Service Team on 02 6691 5100 to arrange.

Contact Details

[Sales Rep Email]

BUZ Blinds

Bennelong Point, Sydney NSW 2000

P: 02 8317 3458

E: support@buzsoftware.com.au

http://www.buzsoftware.com.au

ABN: 67 002 552 338

Company Profile

WE ARE PASSIONATE ABOUT BUZ

BUZ was born out of a challenge to come up with a product that tailored to custom made products, used the latest development tools, the latest technologies and took advantage of internet services like Google and AWS. Our cloud based software gives you real time information anytime, anywhere, on any device worldwide.

200+ UPDATES

Our development team works around the clock with over 200 updates and new features in the last year continually improving the software for our customers and keeping up with advancements in technology.

CUSTOMERS

Since starting in 1983 we have grown from a hand full of businesses in Australia to 60+ companies worldwide. Covering everything a custom made Product Company needs to manage its retail, wholesale and manufacturing.

Feel free to visit our website for more information https://buzsoftware.com.au/#buz

Social Media

Follow us on Social Media

Connect, follow and have a conversation with us.

  • Industry insight

  • News and views

  • Customer service

  • Customer dialogue

  • Tips and tricks

Email disclaimer

The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party, without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

...

Sorry we didn't get your business - feedback request

...

Email Subject

...

request

Email Subject

BUZ Blinds - Measure and quote

Email to:

if you leave this blank it will send to the customer

Email from:

[Sales Rep Email]

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

  • Thank you for choosing BUZ Blinds, we look forward to assisting with the addition of blinds to your place.

or

  • [Sales Rep Name] from our [Branch Name] will be attending appointment has been scheduled for [Lead Date].

or

  • This is a courtesy email that we have scheduled an appointment at [Dispatch Address] on [Lead Date].

Confirm/reschedule

Please confirm that this appointment is suitable for you or if you need to reschedule your booking reply to support@buzsoftware.com.au

You can also call 02 8317 3548 if that is more convenient for you.

Please give at least 2 Days notice for changes or cancellations.cancellations.

Contact Details

[Sales Rep Email]

BUZ Blinds

Bennelong Point, Sydney NSW 2000

P: 02 8317 3458

E: support@buzsoftware.com.au

http://www.buzsoftware.com.au

ABN: 67 002 552 338

Quote

Quote Detailed

  • Customer group 1

  • Customer Group 2

    • With Discount Field

  • Length or quote period

    • 7 Day

    • 14 Day

    • 30 Day

    • Quote Sale

...

Email Subject

BUZ Blinds - Order [Reference Number] - [Reference Description] Thank you for your business

Email to:

if you leave this blank it will send to the customer

Email from:

[Sales Rep Email]

Email Body

Thank you for placing an order through our online ordering platform.

If any changes need to be made please contact the office immediately.

Please see attached the check order form.

Please review this information carefully and advise us as soon as possible if you believe there are any errors.

...

Email Subject

BUZ Blinds - Order [Reference Number] - [Reference Description] Thank you for your business from BUZ Blinds

Email to:

if you leave this blank it will send to the customer

Email from:

[Sales Rep Email]

Email Body

We noticed that you had placed a quote in our system recently.

Please note that after X days your quote will no longer be available and a new quote will need to be placed if you do not not proceed within the time frame.

Don't miss out on this great deal, If you wish to progress this order then simply "Accept" the quotation and stock will be immediately reserved and it will be put into production.

Contact Details

[Sales Rep Email]

BUZ Blinds

Bennelong Point, Sydney NSW 2000

P: 02 8317 3458

E: support@buzsoftware.com.au

http://www.buzsoftware.com.au

ABN: 67 002 552 338

Banking

Credit Note

Credit limit reached

Email Subject

BUZ Blinds - Credit Limit Final Notice - re Order [Reference Number] - [Reference Description]] - [Reference Description]

Email to:

[Billing Email Address]

Email from:

accounts@buz.com

Salutation

Dear [Customer Description], 

Email Body

Please note that your account has been placed on hold as you have reached your credit limit.

We appreciate your business and would like work with you to organise a way to proceed, please contact our staff to further discuss this and find a way to resolve the matter.

Contact Details

[Sales Rep Email]

BUZ Blinds

Bennelong Point, Sydney NSW 2000

P: 02 8317 3458

E: support@buzsoftware.com.au

http://www.buzsoftware.com.au

ABN: 67 002 552 338

Pro-forma invoice

Tax invoice

...

Email Subject

BUZ Blinds - Invoice - [Reference Number] - [Reference Description]

Email to:

[Billing Email Address]

Email from:

accounts@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

Please find attached a copy of the invoice [Reference Number]. 

This order was dispatched on BUZ Logistics, please find the following consignment number to track your parcel(s).

Consignment note - [Dispatch Notes]

[Outstanding Amount] is the amount still outstanding.

Other useful Fields

[Billing First Name] [Billing Last Name] [Billing Address]

...

Email Subject

BUZ Blinds - Check Measure for Order [Reference Number] - [Reference Description]

Email to:

if you leave this blank it will send to the customer

Email from:

admin@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

Thank you for your order.Your Check measure appointment has been scheduled for , this email is to confirm that your appointment for order [Reference Number] is scheduled for [Installation Time] [Installation Date].

Please allow an hour either side of this appointment time as each job can vary in time.

Confirm/reschedule

Please confirm that this appointment is suitable for you or if you need to reschedule your booking reply to support@buzsoftware.com.au

You can also call 02 8317 3548 if that is more convenient for you.

Please give at least 2 Days notice for changes or cancellations.

Things to make us aware of

We will take every precaution to prevent any injury to loved ones while we are installing products in your home but if you could assist by locking up any pets and make sure that children don't walk in to any of our construction areas then we should remain accident free.

If possible leave a space for our van to park in the driveway or front of house

Please make sure that the work area is free from furniture and plants so that we don't cause any unnecessary damage.

...

Email Subject

BUZ Blinds - [First Name] we have started production for Order [Reference Number]production for Order [Reference Number]

Email to:

if you leave this blank it will send to the customer

Email from:

admin@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

This is a courtesy email to advise you that all the component's are at our factory and we have started production for your order [Reference Description], .

We will contact you soon for installation/pickup/delivery

...

Email Subject

BUZ Blinds - Awaiting Stock for Order [Reference Number]

Email to:

if you leave this blank it will send to the customer

Email from:

admin@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

This is a courtesy email to advise you that we are still waiting on some of the component's Once everything has been received we will send you an update

...

Email Subject

BUZ Blinds - [First Name] your Order [Reference Number] is ready for pickup.Number] is ready for pickup.

Email to:

if you leave this blank it will send to the customer

Email from:

admin@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

This is a courtesy email to advise that the order [Reference Description], is available for pick up.

Please contact us to advise a suitable time for pickup, so that can have your order ready

...

Email Subject

BUZ Blinds - [First Name] your Order [Reference Number] is ready to be installed

Email to:

if you leave this blank it will send to the customer

Email from:

admin@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

Your installation appointment has been scheduled for [Installation Date].

Confirm/reschedule

Please confirm that this appointment is suitable for you or if you need to reschedule your booking reply to support@buzsoftware.com.au

You can also call 02 8317 3548 if that is more convenient for you.

Please give at least 2 Days notice for changes or cancellations.

Things to make us aware of

We will take every precaution to prevent any injury to loved ones while we are installing products in your home but if you could assist by locking up any pets and make sure that children dont walk in to any of our construction areas then we should remain accident free.

If possible leave a space for our van to park in the driveway or front of house

Please make sure that the work area is free from furniture and plants so that we dont cause any unnecessary damage.

Installer time

  • Our Installers plan on being there between 08:00 - 12:00pm

  • We have allocated [Installation Time]

We pride ourselves on service so they may use more than the estimated time to complete a task.

We thank you for your patience and cooperation.

...

Email Subject

BUZ Blinds - Order [Reference Number] - [Reference Description] is complete and booked for delivery] is complete and booked for delivery

Email to:

if you leave this blank it will send to the customer

Email from:

admin@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

This is a courtesy email to advise that order [Reference Description], has been packaged and consigned [Dispatch Notes] with COURIER XYZ.

You should expect delivery within the next few days.

...

Booked Confirmed

Final Confirmation

Delivery Docket

Dispatch Manifest

 

Marketing

  • EOFY Sale

  • Christmas/Holiday Sale

  • New Years Sale

  • Australia Day Sale

  • Easter Sale

  • Long weekend Sale

...

Email Subject

End of Finanical Year Sale - BUZ Blinds

Email to:

if you leave this blank it will send to the customer

Email from:

Sales@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

This tax time, everything you buy at BUZ Blinds before June 30 could be tax deductable.

...

Email Subject

BUZ Blinds - Thank you for your Order; [Reference Number], [Reference Description]

Email to:

if you leave this blank it will send to the customer

Email from:

Sales@buz.com

Salutation

Dear [Contact Name],

or

Hi [First Name],

Email Body

We thank you for choosing us and giving us the opportunity to make your home brighter, or maybe darker if that was the plan.

We hope that you were happy with your product, installation and customer service and we would appreciate if you could share your thoughts and feelings by clicking on the link below and leaving us a review.

True local

Google

Product Review

Choice

Trustpilot

If there was something that we missed or you feel that we could do better please feel free to email support@buzsoftware.com.au and we will take all feedback on board.

We appreciate this very much. 

...