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The criteria for the view is set and then each of the 3 views can be selected to view the search results.
Detail
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Summary
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Order Summary
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This shows 1 line per dispatch activity and from here Option gives access to Edit, Pay In and Rebook
Summary
This shows totals, one line per day and Installer/ Courier
Order Summary
This shows each order that meats the requested criteria.
Scheduling / Installer Pay in / Reworks and Rebook
- Work Flow -> Dispatch -> Manage -> Select the required Fields and Apply
Scheduling
- From the Detail View to change the scheduled details select Edit
- Check and change if needed
- Scheduled Date
- Dispatch Status
- Installer
- Dispatch Type
- Seq No.
- Time to Install
- Preferred Time
- Add any Order Notes if needed
- Add any Dispatch Notes if needed
- Save
Seq No can be set directly in the Detail grid simply enter a number to signify the desired order for the delivery/installs. Tip: use multiples of 10 (10,20,30,40) so that changes can be inserted in between.
Installer Pay In
- Select Options -> Pay In
- Check and Check if needed
- Installation Status at the top for all or on each line item
- Add if needed
- FitFee Adj and /or Extra Costs
- Add Amount Paid, Date Paid, Payment Method and Reference (the amount outstanding will appear in the Amount Paid box)
- Save
ReBook
- Select Options -> Rebook
- Select Date and ReBook Status
- This changes the date for Installation and sets the Status as ReBook