Reworks & Rebooks

Rework is used when a product can be reworked eg: modified to fit correctly. Remake is used when the product can't be modified and needs to be remade. BUZ treats these the same and can create a Rework/Remake.

Remakes in BUZ will calculate a price when creating a remake using the order summary screen.

Creating a Rework/Remake with a zero dollar charge

To create a Rework/remake with zero dollar charges against each order line use the payin feature in Dispatch. 

When creating a rework/remake using the order summary screen a charge will show against each order line and you will need to apply a discount to the total of the order which will not apply against each order line. 

Creating a Rework/Remake using the Dispatch feature

Go to → Workflow → Dispatch → Enter the order number → Go → Option → Pay In

Update the required Dispatch Statuses and any other required fields (the Amount Paid can be 0.00 or a $ amount) → Save

Pop up screen to confirm amount to pay will display → update as required → Yes

A message will display on the screen → Save Successful with a link to the new order number

Your Rework/Remake order will look like this

You can then edit to apply charges to the order.

If the rework has not been invoiced 

-          If partial rework the order gets invoiced and a copy of the order is created for only the reworked items. The copied order uses the next available suffix letter, say “.B” and is set to Waiting Action (Needs Processing)

-          If full rework it doesn’t get invoiced but will create a copy of the order for the reworked items. The copied order “.B” goes to Waiting Action (Needs Processing)

-          If full rebook just creates a new dispatch. Partial rebooks get copied if the rest of the items are completed because it will invoice the order.

i.e.

4 items = 2 x Complete, 2 x Rework (Duplicate) = invoice and copy whole order

4 items = 4 x Rework (Duplicate) = does not invoice and copies order.

4 items = 4 x Rebook (No Duplicate) = New Dispatch

Where a rework is required after invoicing using the order summary screen:

1. Open the original order in Order Edit.
2. From the Option dropdown select Rework

.

3. Checkboxes will appear at the left of each line item on the order, click the checkbox to get a tick in the checkbox.

4. When all the items to be reworked are ticked click Create Rework button at bottom left.

5. Finalize the order → Next

6. The rework order is created and is open ready to edit the line items.

7. From here the process proceeds as per all orders that are entered.

To update the cost of the rework/remake use the Total field and Apply, here you may need approval for this discount to apply.

To clear costs on the Rework/Remake 

(This feature is mainly used for retailers)

1. Open the original order in Order Edit.
2. From the Option dropdown select Clear Costs